Terms of use

Zefxi helps adults find friends through shared interests and small plans nearby. It is run by Nikos Sioulas.

Who can use Zefxi

Zefxi is for people aged 18 or older. The app is currently in English.

Plans and people

Members create and join plans. A host names the time and meeting place. A place named in a plan is not a claim that Zefxi has verified, staffed or approved it. You decide whether to join or attend.

Costs split on a plan, and things lent on its Bring list, are between the people on it. Zefxi records them and moves no money.

How to behave

Zefxi has no tolerance for harassment, hate, threats, sexual content, scams or anything illegal, in chat, on a profile, on a plan or in person. The Community rules in the app are part of these terms.

Report anything like that from the person, plan or message, or block them. Someone reviews each report, and Zefxi can remove what breaks these terms, hide a member from everyone else or delete their account. To complain about illegal content, how a report was handled or something of yours that was taken down, write to [email protected].

Paid plans and refunds

Paid plans use Stripe for payments and card details. There is no 14-day cooling-off on a ticket for a plan on a set date.

The host sets the refund rule for each paid plan: how much a guest gets back and until how long before the start. The rule is shown on the plan and at checkout. After that time, no refund is due.

If a host cancels, paid spots are refunded before their booked start time, or a later start if the plan was postponed. No refund is due at or after that time. A guest whom the host removes gets the full price back. Refunds go to the card used to pay.

Host payouts

A host who sets a price needs a Stripe account, set up in the app. Stripe pays the ticket money to the host's bank on Stripe's schedule.

Zefxi takes no cut of ticket money. Refunds and disputes a guest wins come out of it. If the Stripe balance cannot cover them, Stripe can debit the host's bank account.

Hosts pay their own taxes.

Subscriptions

Premium is bought through Google Play or the App Store, monthly or yearly, at the price the store shows before you buy. Plan by message isn't sold.

A first subscription opens with a free week. Cancel before the week ends and you pay nothing: on an iPhone, at least 24 hours before. If you don't, the store charges the price it showed you when the week ends, and every month or year after that. The app reminds you the day before if its notifications are on.

A store subscription renews until it is cancelled in the store. The store tells you first if the price changes. Cancel in Google Play or the App Store, or from Settings, then Subscriptions, then Manage. You keep it until the period you paid for ends. Deleting a Zefxi account does not cancel it.

Refunds follow the store's rules, so ask the store: Google Play or Apple. If you buy as a consumer in the UK or EU, the law can give you 14 days from buying to change your mind and get back what you paid, less a fair share for paid time you have already had. Each store says how that works for what it sells. Nothing in these terms takes away your legal rights.

On an iPhone, Apple's standard licence for apps applies too. A venue's plan is under Venues.

Venues

A venue subscribes for £19 a month per venue. In the app it is bought through Google Play or the App Store, at the price the store shows, and renews until it is cancelled in the store. On the web it is paid by card through Stripe and renews until the owner cancels from the venue's Subscription page. A venue's own tables carry no Zefxi fee per guest. Card processing is billed to the venue at cost. Attendance is not guaranteed.

Either way the venue can host plans and tables until the paid month ends. A month already paid is not refunded when the owner cancels, though a store's own rules still apply to what it sold. Deleting the owner's Zefxi account stops a Stripe subscription renewing. It does not cancel one bought through a store. A venue buys as a business, so the consumer right to change your mind does not apply.

Referrals

A member who refers someone with their code earns 20% of Zefxi's fee on what that person pays, for a year after they join. Zefxi's fee is what it keeps of a subscription after the store or card provider takes its own. Zefxi takes nothing from a ticket, so a ticket earns no share. A refund or a lost dispute cancels the share on that payment.

One code per account. Referring yourself is not allowed, and abuse voids the earnings. Earnings are paid out through Stripe.

Child safety

Zefxi prohibits child sexual abuse and exploitation (CSAE), including grooming, sexual extortion and trafficking involving anyone under 18. Do not create, upload, share or request child sexual abuse material (CSAM), including generated imagery.

Use the in-app Report option for a person, plan or message to flag a concern. You can also block another member. Reports are reviewed before action is taken. After review, Zefxi can hide a reported message, remove photos from a reported plan or hide a reported profile from other members. Zefxi reports child sexual abuse material it becomes aware of to the National Center for Missing & Exploited Children (NCMEC) or the relevant authority.

Your account and data

You can change your profile in Edit profile and request account deletion in Settings, then Delete account. The privacy notice explains what Zefxi stores, who can see it and what remains after deletion.